How to get into the portal

A short guide for families and staff of Black Rock Learning Center. Follow the four steps below in order — you only do steps 1, 2 and 4 once.

Step 1 — Find the portal

There are three easy ways to reach the login page.

1.On a computer: look at the top of the website and press “Family Login”.
2.On a phone: press the menu button (three lines) at the top right, then press “Family Login”.
3.Or type the address directly in your browser: blackrocklearningcenter.com/auth
4.Tip: add that page to your phone’s home screen so it is one tap next time.

You choose your own password. The school never sees it.

1.On the login page, press “Create an account”.
2.Type your full name, your email address, and a password of at least 8 characters.
3.Type the same password again in the second box so we know there is no typo.
4.Press “Create account”. You go straight in — no confirmation email is sent.
5.Prefer Google? Press “Continue with Google” instead and no password is needed. Use the same email the school has for you.

• Write your password down somewhere safe, or let your phone save it.
• Use the same email address you gave the school. A different email means the portal will not know who you are.
• If it says an account already exists, press “Sign in” instead — you made one before.

1.Open the login page, type your email and your password, and press “Sign in”.
2.Or press “Continue with Google” if that is how you created your account.
3.You land on your own page automatically: families see their children, teachers see their classroom, front desk sees check in and out, administrators see the dashboard.
4.On a shared computer, always press “Sign out” in the menu when you finish.

1.Ask the school office for your child’s enrollment code. It looks like BRLC-2026-NAME.
2.In the portal, open “My children” and press “Add another child”.
3.Type the code exactly as it is written and send the request.
4.The school approves it, usually the same day, and your child’s information appears.
5.Have more than one child? Repeat with each child’s own code.

• Each code works only once and stops working after 30 days.
• No code yet? The school has to create your child’s profile first — just ask at the front desk.

I cannot find the login page.: Press the menu button at the top of the website and choose “Family Login”, or go straight to blackrocklearningcenter.com/auth.
It says my email and password do not match.: Check the email for typos and that Caps Lock is off. If you still cannot get in, contact the school office and an administrator will help you.
I forgot my password.: The portal does not send password emails. Call or email the school office and an administrator will reset it with you.
It says an account already exists with my email.: You created one before. Press “Sign in” and use your password, or press “Continue with Google” if you signed up that way.
The two password boxes give an error.: Both boxes must contain exactly the same password, and it must be at least 8 characters long.
I signed in but I do not see my child.: You still need to add your child’s enrollment code under “My children”, and the school has to approve the request.
I am staff but I only see the family page.: Your work email has to be on the school’s staff list before you sign up. Ask an administrator to add it, then sign out and sign in again.
The page looks stuck or empty.: Pull down to refresh the page. If it keeps happening, sign out, close the browser tab, and open the login page again.

Still stuck? Phone 301-540-9130 · Email blackrock33@gmail.com